Definition:
A performance coach is a professional who works with franchisees to help improve business results, problem-solving, and goal setting. This coach offers guidance, reviews progress, and helps owners stay focused and confident as they grow their business.
Use It in a Sentence:
After launching his business, James met regularly with his performance coach to stay on track and grow faster.
Why Is a Performance Coach Important?
Starting a business is exciting, but it can also feel overwhelming. That’s why having a performance coach can be a game-changer. They’re not there to tell you what to do. Instead, they ask the right questions, offer useful feedback, and help you take action toward your goals.
At CoolVu, franchisees get access to a performance coach after their initial training. This one-on-one guidance continues throughout their journey, from early sales to advanced strategy. Whether you’re struggling with quoting, scheduling, or confidence, your coach is there to help you problem-solve.
Even better, performance coaches have real-world business experience. They’ve been in the field. They know what works—and what doesn’t. This makes their advice practical, not just theory.
Having a performance coach also helps you stay accountable. You set a goal, talk through your plan, and check in regularly. This rhythm creates momentum and confidence that many new owners need.

Related Dictionary Terms:
- Conversion Franchise: An existing business switching to a franchise.
- Franchise Resale: Selling a used franchise unit.
- Initial Training: Introductory franchisee education.
- Discovery Day: In-person event to explore franchise opportunity.
- Ongoing Support: Continuous franchise assistance.