Definition:
Item 11 in a Franchise Disclosure Document (FDD) explains what support you’ll get from the franchisor. It covers training, marketing help, tech tools, and ongoing support. This section shows how the franchisor helps you before and after your business opens.
Use It in a Sentence:
Before signing his agreement, Tom checked Item 11 of the FDD to see what kind of support the franchise promised once he launched.
Why Is Item 11 Important?
Starting a business on your own can be tough. Item 11 outlines the help you’ll receive from CoolVu every step of the way. That includes training on services, help with advertising, and support setting up your business systems.
CoolVu doesn’t just hand you a manual and wish you luck. They offer real help so you can run your location with confidence. From launch support to ongoing check-ins, Item 11 sets clear expectations for what the franchisor must provide.
You’ll also find details about software systems, marketing tools, and updates to training. This helps make sure you stay current and competitive. Even after your location is open, CoolVu will stay involved and continue to guide you.
When you know what to expect, it’s easier to plan, launch, and grow. That’s why Item 11 matters—it shows you’re not going it alone.
Related FDD Dictionary Terms:
- Franchise Disclosure Document (FDD) – Legal summary.
- Item 1 in FDD: Identifies ownership, location, and business ties.
- Item 2 in FDD: Shows leadership experience behind the brand.
- Item 3 in FDD: Lists legal history and potential risks.
- Item 4 in FDD: Discloses past bankruptcies for review.
- Item 5 in FDD: Upfront startup fees listed.
- Item 6 in FDD: Lists ongoing fees for operating the franchise.
- Item 7 in FDD: Outlines estimated startup and operating costs.
- Item 8 in FDD: Lists supplier rules and product standards.
- Item 9 in FDD: Lists franchisee duties and responsibilities.
- Item 10 in FDD: Explains franchisor financing and loan options.
- Item 12 in FDD: Explains territory rights and restrictions.
- Item 13 in FDD: Lists trademarks and legal protections.
- Item 14 in FDD: Covers patents, copyrights, proprietary info.
- Item 15 in FDD: Explains owner’s operational role.
- Item 16 in FDD: Lists what franchisees can sell.
- Item 17 in FDD: Renewal, transfer, & ending agreements rules.
- Item 18 in FDD: Shows public figures’ roles and ties.
- Item 19 in FDD: Shows sales numbers and earnings data.
- Item 20 in FDD: Tracks openings, closings, and transfers.
- Item 21 in FDD: Shows audited financial statements.
- Item 22 in FDD: Lists all required franchise contracts.
- Item 23 in FDD: Confirms receipt and starts 14-day wait.
