Franchise Dictionary Term:

Item 20 Definition in the Franchise Disclosure Document (FDD)

Definition:
Item 20 shows franchise growth, closures, and transfers over the past three years. It helps you understand how the system is performing. You’ll see how many locations opened, closed, or changed hands. If you’re considering a CoolVu franchise, this section shows how stable and active the brand really is.

Use It in a Sentence:
Before joining a franchise, Jordan read Item 20 of the FDD to see how many locations had opened or closed recently.

Why Are Item 20 Details Important?

Item 20 in a Franchise Disclosure Document (FDD) gives you a snapshot of the franchise’s track record. This section lists how many outlets opened, closed, transferred, or were taken back by the franchisor in the past three years. You’ll see both franchised and company-owned locations.

This matters because it shows how stable the business really is. If you notice many stores opening and very few shutting down, that’s a sign of growth. But if closures outnumber new openings, it may raise questions. For instance, if you’re considering a CoolVu franchise for window films or custom wall graphics, this section shows how others are doing in the same system.

Item 20 helps you spot patterns. Are people staying with the brand? Are locations transferring hands often? These answers give you insight into the long-term potential. It’s not just about the number of stores, it’s about how well the system is working.

Item 20

It also shows you how involved the franchisor is. Do they operate locations themselves, or do they rely only on franchisees? This can reveal how much skin they have in the game and how much support you might expect.

In short, Item 20 tells a story through numbers. It helps you understand if the franchise system is steady, growing, or struggling, and where CoolVu stands in that picture.

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    In Our Franchisee's Own Words

    It was an amazing team to walk into. We've been independent for 20 years and to walk in and have a team with marketing and the experience and the product line. It was an amazing opportunity.

    Bob Bruder

    NW Arkansas

    Everybody in life wants to achieve something greater than themselves, but it takes a platform to do that. And a lot of times you can go your whole life and never find that platform. I feel blessed that this has been a platform that's allowed me to grown in an industry that I care some much about. it's not a job, it's a lifestyle.

    David Karle

    Jacksonville & Wilmington

    I feel like there was a lot of time taken to make sure the franchisees were set up for success.

    Isaiah Cruz

    San Antonio

    Our experience in training was by far one of the best that I've experienced. We've all been part of franchise brands before, and this is not like that. The support is incredible. Everybody's so welcoming.

    Alicia Haas

    Milwaukee & Tampa

    What attracted me to CoolVu franchise program was the opportunity of a lifetime to run my own business, schedule my own work, and create my own lifestyle. I wanted to capture more time with my family. All that time I was spending on the road, switched to time with my family. My value of life has increased.

    Scott Sullivan

    Orange County

    We see unlimited growth with this franchise.

    Chu Wong

    Charlotte

    Our experience with the support team is amazing. We have 24/7 access. Everyone is helpful. Whether it's a question you know or we need help with an installation or proposal, a weird situation going on. Everyone is helpful. They're so nice. We can even reach out to other franchisees who have experience as well. There's support everywhere we go.

    Lucas Maldonado

    Portland

    It's been great to be able to talk to anybody that we need to. Nobody's out of reach. Nobody's higher than anybody else and that's fantastic.

    Austin Lyons

    Chicago

    This is a great, low cost alternative to helping manage some of the impact of global warming.

    Peter Thurston

    Southern New Hampshire