Franchise Dictionary Term:

Item 3 Definition in the Franchise Disclosure Document (FDD)

Definition:
Item 3 in a Franchise Disclosure Document (FDD) covers any legal trouble the franchisor or its key people have been involved in. This includes lawsuits or other legal issues from the past. It may also mention the franchisor’s parent company or affiliates if they’ve faced similar situations.

Use It in a Sentence:
Before buying in, Marcus read Item 3 in the Franchise Disclosure Document (FDD) to check CoolVu’s legal track record.

Why Is Item 3 Important?

No one likes surprises—especially when starting a business. Item 3 in the FDD lays out any legal risks tied to the brand. It shows if the franchisor faced lawsuits or deals with ongoing disputes. This lets you review the facts and judge the risks before you invest.

If several franchisees sued the franchisor, you may spot problems with support or contracts. That’s a red flag. On the other hand, if the franchisor has a clean record, that builds trust and confidence.

When you read this section, you see how the company handles legal and business matters. Even if a lawsuit happened, the response tells you a lot about how the company operates.

Item 3 gives you the facts you need to make a smart decision. It doesn’t scare you away—it helps you understand the full story so you can move forward with confidence.

Item 3

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Think You're a Good Fit for Our Team?

    In Our Franchisee's Own Words

    It was an amazing team to walk into. We've been independent for 20 years and to walk in and have a team with marketing and the experience and the product line. It was an amazing opportunity.

    Bob Bruder

    NW Arkansas

    Everybody in life wants to achieve something greater than themselves, but it takes a platform to do that. And a lot of times you can go your whole life and never find that platform. I feel blessed that this has been a platform that's allowed me to grown in an industry that I care some much about. it's not a job, it's a lifestyle.

    David Karle

    Jacksonville & Wilmington

    I feel like there was a lot of time taken to make sure the franchisees were set up for success.

    Isaiah Cruz

    San Antonio

    Our experience in training was by far one of the best that I've experienced. We've all been part of franchise brands before, and this is not like that. The support is incredible. Everybody's so welcoming.

    Alicia Haas

    Milwaukee & Tampa

    What attracted me to CoolVu franchise program was the opportunity of a lifetime to run my own business, schedule my own work, and create my own lifestyle. I wanted to capture more time with my family. All that time I was spending on the road, switched to time with my family. My value of life has increased.

    Scott Sullivan

    Orange County

    We see unlimited growth with this franchise.

    Chu Wong

    Charlotte

    Our experience with the support team is amazing. We have 24/7 access. Everyone is helpful. Whether it's a question you know or we need help with an installation or proposal, a weird situation going on. Everyone is helpful. They're so nice. We can even reach out to other franchisees who have experience as well. There's support everywhere we go.

    Lucas Maldonado

    Portland

    It's been great to be able to talk to anybody that we need to. Nobody's out of reach. Nobody's higher than anybody else and that's fantastic.

    Austin Lyons

    Chicago

    This is a great, low cost alternative to helping manage some of the impact of global warming.

    Peter Thurston

    Southern New Hampshire